So far we have discussed the benefits of low costs that can be achieved by using internet telephony (VOIP), in the case of calls from individuals who wish to have this service either in the country of origin of the individual or the country in where is this resident, the other group that has focused this service as beneficial are those international businesses that require online help desk or customer service in a country where it sells the product or service this company provides and which is not the source of this company. For companies wanting to enter developed markets the need for a line of support or care customer is essential to compete and the alternative of having a local number in the country where it sells your products or services you provide to your customers access your business or your customers even better for a 1800 (toll free) you enabling them to offer this service to your customers for free.
All these options give you the Lingo and Skype, for more information do not hesitate to contact me. But if you want the supplier of internet telephony (VOIP) is one located in your country, with offices in your country and the benefit of having direct support at reduced costs in the same way, let me help you find one For this, contact me without commitment by any means in my profile.
This time we introduce another group of potential beneficiaries of cost reduction that represents the VOIP technology, they are owners of shops (call shops or telephones), the benefit to this line of business can be tremendously significant and how to implement it will depend on where these booths are to describe every situation that:
1. The first situation we think that these call centers are located in USA, to harness the benefits of VOIP technology, you should hire a local number in the country to where calls are made from your shop (check with Lingo the list of countries available), so the call to these countries re take place at the cost of local call in that country, although this is done from USA.
In the event that from your call center making calls to several countries, you should hire local numbers for each of these countries to take advantage of this benefit, however, should be sized countries which are more call traffic from your parlor, this is common in most towns in the USA, there is always a majority concentration of individuals in a specific country. For those countries to which they have no significant call traffic from your booth, you can still use the Lingo service, but this international call rates, which are competitive with rates certainly are applying at the time with conventional telephony.
In the case of shops, Lingo would be an appropriate alternative, because this service can be connected directly to conventional telephones that will surely have on your booth, make the change is simple.
the case of Internet cafes, could work with Skype, because in this case you would use computers instead of telephones to provide the service calls. This simply by downloading Skype on your computer, remember the Skype program is similar to any Messenger ie is free and has only hire costs after telephone lines or want to call regular phones through this.
If you need advice on how to access this service or you simply want to provide the same service from Skype or Lingo but through personal contact and direct service support, do not hesitate to contact me through any means .
FOLLOW THE LINKS IN THIS BLOG FOR ACCESS TO THE PAGES OF SKYPE AND / OR LINGO.
2. The second possibility is that your call centers are in any country in Latin America, in this case the general idea is to hire a local U.S. number or the country where you have more traffic calls from your booth, think of Spain as another example in this case in Europe. In this way you will get your calls are made at local rate from USA and Spain, respectively whatever your case might be to hire numbers in both countries and many more that will depend on the volume of calls you from your call center to each country, Lingo and Skype allows you to hire multiple numbers in different countries (see list of countries on their respective web sites) and in the case of countries that do not have high volume simply call you can through these same VOIP providers, but international calling rates, the advantage is that even these rates are competitive compared to the ones you should be charging the conventional telephone service.
FOLLOW THE LINKS IN THIS BLOG FOR ACCESS TO THE PAGES OF SKYPE AND / OR LINGO.
2. The second possibility is that your call centers are in any country in Latin America, in this case the general idea is to hire a local U.S. number or the country where you have more traffic calls from your booth, think of Spain as another example in this case in Europe. In this way you will get your calls are made at local rate from USA and Spain, respectively whatever your case might be to hire numbers in both countries and many more that will depend on the volume of calls you from your call center to each country, Lingo and Skype allows you to hire multiple numbers in different countries (see list of countries on their respective web sites) and in the case of countries that do not have high volume simply call you can through these same VOIP providers, but international calling rates, the advantage is that even these rates are competitive compared to the ones you should be charging the conventional telephone service.
At this point as an example of the level of savings that could get in this particular case we present comparative numbers for the call centers in Ecuador if they hire a local number with Lingo USA Skype or another provider or local we would be happy to contact you with. The difference between what Lingo is currently charging 1.5 cents per minute compared with 15 cents per minute on average that is what carried the conventional telephone service. Difference in profit margin of around 1000% which will generate more profit for your business or simply reduce the price for your customers, while generating a substantial profit and the possibility of using this as the competitive advantage that will allow you generate the necessary differentiation with respect to your competition and thereby increase the volume of calls from your booth and / or expand your business when appropriate.
We will describe some ways to use these services to call centers in Latin America:
a. The first call shop is in case you get a chance hiring Lingo service in USA (online) and get the team there and somehow mobilize your country in Latin America, this would work exactly as you are connected to internet in USA, we can advise you in this regard.
b. The second in the case of internet cafes is to hire Skype might start using the service immediately, because all you need is download the software and buy a U.S. phone number and minutes for calls. Similarly, we advise you in case you have questions.
c. The third chance is to hire a local provider in Latin America of VOIP, like Skype and Lingo depending on whether an internet cafe or parlor, respectively, the difference would have personalized customer service and direct access to technical support, yet low-cost advantage to be able to have local numbers in USA, Spain or any developed country and several other countries around the world . We can advise in this regard, the best alternative to suit your standards and turnover.
For any queries please contact me without obligation through any questions or advice of any kind whether in regard to the technological and business, new ventures, strategic planning, financing, cost control, improvement of your processes, launching new products or services, etc.
email or IM: ee72gcv@hotmail.com
U.S. Phone: (732) 917 0508 (local call from USA applies)
Skype: giovanny.velastegui
Ecuador Phone: 02 2526625 , 03 2843519, 03 2416083 (local call from ECU applies)
Cell Ecuador: 08 6987462 (local call from ECU applies)
